Using dialogue corpora to extend information extraction patterns for natural language understanding of dialogue

This work was funded by the Companions project (www.companions-project.org) sponsored by the European Commission as part of the Information Society Technologies (IST) programme under EC grant number IST-FP6-034434.This paper examines how Natural Language Process (NLP) resources and online dialogue corpora can be used to extend coverage of Information Extraction (IE) templates in a Spoken Dialogue system. IE templates are used as part of a Natural Language Understanding module for identifying meaning in a user utterance. The use of NLP tools in Dialogue systems is a difficult task given spoken dialogue is often not well-formed and 2) there is a serious lack of dialogue data. In spite of that, we have devised a method for extending IE patterns using standard NLP tools and available dialogue corpora found on the web. In this paper, we explain our method which includes using a set of NLP modules developed using GATE (a General Architecture for Text Engineering), as well as a general purpose editing tool that we built to facilitate the IE rule creation process. Lastly, we present directions for future work in this area.peer-reviewe

A prototype for a conversational companion for reminiscing about images

This work was funded by the COMPANIONS project sponsored by the European Commission as part of the Information Society Technologies (IST) programme under EC grant number IST-FP6-034434. Companions demonstrators can be seen at: http://www.dcs.shef.ac.uk/∼roberta/companions/Web/.This paper describes an initial prototype of the Companions project (www.companions-project.org): the Senior Companion (SC), designed to be a platform to display novel approaches to: (1) The use of Information Extraction (IE) techniques to extract the content of incoming dialogue utterances after an ASR phase. (2) The conversion of the input to RDF form to allow the generation of new facts from existing ones, under the control of a Dialogue Manager (DM), that also has access to stored knowledge and knowledge accessed in real time from the web, all in RDF form. (3) A DM expressed as a stack and network virtual machine that models mixed initiative in dialogue control. (4) A tuned dialogue act detector based on corpus evidence. The prototype platform was evaluated, and we describe this; it is also designed to support more extensive forms of emotion detection carried by both speech and lexical content, as well as extended forms of machine learning. We describe preliminary studies and results for these, in particular a novel approach to enabling reinforcement learning for open dialogue systems through the detection of emotion in the speech signal and its deployment as a form of a learned DM, at a higher level than the DM virtual machine and able to direct the SC’s responses to a more emotionally appropriate part of its repertoire. © 2010 Elsevier Ltd. All rights reserved.peer-reviewe

Demonstration of a prototype for a conversational companion for reminiscing about images

This work was funded by the Companions project (2006-2009) sponsored by the European Commission as part of the Information Society Technologies (IST) programme under EC grant number IST-FP6-034434.This paper describes an initial prototype demonstrator of a Companion, designed as a platform for novel approaches to the following: 1) The use of Information Extraction (IE) techniques to extract the content of incoming dialogue utterances after an Automatic Speech Recognition (ASR) phase, 2) The conversion of the input to Resource Descriptor Format (RDF) to allow the generation of new facts from existing ones, under the control of a Dialogue Manger (DM), that also has access to stored knowledge and to open knowledge accessed in real time from the web, all in RDF form, 3) A DM implemented as a stack and network virtual machine that models mixed initiative in dialogue control, and 4) A tuned dialogue act detector based on corpus evidence. The prototype platform was evaluated, and we describe this briefly; it is also designed to support more extensive forms of emotion detection carried by both speech and lexical content, as well as extended forms of machine learning.peer-reviewe

Information extraction tools and methods for understanding dialogue in a companion

The authors' research was sponsored by the European Commission under EC grant IST-FP6-034434 (Companions).This paper discusses how Information Extraction is used to understand and manage Dialogue in the EU-funded Companions project. This will be discussed with respect to the Senior Companion, one of two applications under development in the EU-funded Companions project. Over the last few years, research in human-computer dialogue systems has increased and much attention has focused on applying learning methods to improving a key part of any dialogue system, namely the dialogue manager. Since the dialogue manager in all dialogue systems relies heavily on the quality of the semantic interpretation of the user’s utterance, our research in the Companions project, focuses on how to improve the semantic interpretation and combine it with knowledge from the Knowledge Base to increase the performance of the Dialogue Manager. Traditionally the semantic interpretation of a user utterance is handled by a natural language understanding module which embodies a variety of natural language processing techniques, from sentence splitting, to full parsing. In this paper we discuss the use of a variety of NLU processes and in particular Information Extraction as a key part of the NLU module in order to improve performance of the dialogue manager and hence the overall dialogue system.peer-reviewe

The senior companion multiagent dialogue system

This article presents a multi-agent dialogue system. We show how a collection of relatively simple agents is able to treat complex dialogue phenomena and deal successfully with different deployment configurations. We analyze our system regarding robustness and scalability. We show that it degrades gracefully under different failures and that the architecture allows one to easily add new modalities was well as porting the system to different applications and platforms.peer-reviewe

The senior companion : a semantic web dialogue system

This work was funded by Companions[3], European Commission Sixth Framework Programme Information Society Technologies Integrated Project IST-34434.7The Senior Companion (SC) is a fully implemented Windows application intended for intermittent use by one user only (a senior citizen) over potentially many years. The thinking behind the SC is to make a device that will give its owner comfort, company, entertainment, and some practical functions. The SC will typically be installed at home, either as an application on a personal computer, or on a dedicated device (like a Chumby) or an intelligent coffee table (like Microsoft's Surface). By means of multimodal input and output, and a graphical interface, the SC provides its 'owner' with different functionalities, which currently include: • conversing with the user about his personal photos • learning about the user, user's family, and life history • telling the user jokes • reading the news (via RSS feed from the internet)peer-reviewe